[{"title":"What is this? ","content":"

We’re excited to show our appreciation through our exclusive rewards program! By creating an account, you’ll earn points for various activities on our site, such as referrals and purchases. These points can be redeemed for discounts on future purchases—the more points you collect, the more you save!

"},{"title":"Who can join?","content":"

Anyone with an account is automatically enrolled in the program.

"},{"title":"How do I earn points?","content":"

Earn points every time you shop, subscribe, share your skin story, refer a friend, and more. Redeem your points for money off your next order — just like our products, this is simple, rewarding, and made with love.

"},{"title":"How do I redeem my points?","content":"

Select the *Ways to Redeem* tab. Here, you'll find a list of all the rewards we offer. If you have sufficient points, you can redeem them for a reward.

"},{"title":"Is there a limit to the number of points I can earn?","content":"

No. Go ahead and earn as many as you can.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

"},{"title":"Points Validity","content":"

Your points remain active for 12 months from the day they’re earned. We’ll send you a reminder before they expire.

"},{"title":"Terms and Conditions ","content":"

Points are valid for 12 months from the date of earning. Inactive accounts for over 18 months may have points removed.
Points are non-transferable and have no cash value.
Points can’t be earned on shipping fees, taxes, or gift card purchases.
Points will be removed if an order is cancelled or refunded. If you return a purchase that used points, those points may not be reinstated.
Referral points are awarded after your friend completes their first purchase.

"},{"title":"Program Changes","content":"

We reserve the right to update, adjust, pause, or cancel the “Reward Your Skin” at any time, for any reason. Any changes will be communicated via our website.

"}]

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